Member Hub
A guided home for workbook access, replays, and coaching prep.
The member hub explains how free resources, member materials, and private coaching support fit together. Visitors can start with the workbook now, while account access is shared when it applies to the next step.
Member context
A member hub should still feel connected to Mike's coaching work.
The member page explains access rules, tiers, readiness checks, and privacy lanes without losing the coaching relationship at the center.
Access model
Membership supports the relationship, not a random paywall.
The member path should help people find the right resource, keep private coaching materials protected, and avoid asking for an account before it is useful.
Free Starter
Workbook access, selected teachings, and faith-centered follow-up for visitors taking a first step.
- Calling Clarity Workbook delivery
- Selected video playlists by topic
- Newsletter and teaching updates
- Saved resource history when member access applies
Clarity Member
A guided resource library with replays, prompts, and light accountability when membership is the right next step.
- Monthly teaching replay access
- Guided reflection prompts
- Member-only resource library
- Progress check-in prompts
Coaching Client
Private client portal for coaching prep, session resources, milestones, invoices, files, and follow-up.
- Private coaching prep room
- Session resources and homework
- Milestones and next steps
- Invoices, terms, files, and support notes
Workbook Access
Workbook delivery, consent-aware follow-up, and saved progress when member access applies.
Coaching Prep
Private prep prompts, readiness notes, and upcoming-session next steps.
Member Videos
Curated teaching playlists, replays, transcript pages, and topic progress.
Deliverables
Session worksheets, reflection plans, PDF downloads, and client-ready files.
Invoices and Terms
External invoice links, signed terms, and payment status references.
Support
Restricted support paths for coaching and member questions without mixing crisis disclosures into general inboxes.
Account pattern
Start with the least private step that helps.
Public content can be browsed, free resources can be requested with consent, member resources can be opened when access applies, and coaching records should stay private.
Access note
Member accounts are not the first step for every visitor.
Most people should start with the workbook, videos, book, or Clarity Call. Account access belongs to members and coaching clients who need private materials.
Open member access ->Account blueprint
The access plan separates public resources, member materials, and private coaching records.
Member areas
The member experience organizes profiles, resources, coaching clients, deliverables, files, invoices, comments, and activity in separate areas.
Process statuses
Shared status labels keep coaching deliverables and portal work consistent.
Data boundaries
Keep every resource in the right privacy lane.
These boundaries match the member access model and keep growth resources from mixing with coaching intake or crisis support.
Public resources
Articles, videos, book pages, campaigns, and the workbook path can help visitors before they sign in.
Member access
Guided libraries, replays, prompts, and saved progress should be available only to the right members.
Coaching records
Prep notes, deliverables, files, invoices, and comments belong in a private coaching space.
Support boundaries
Member questions, coaching support, store support, crisis needs, and general contact should stay separated.
Access safeguards
Protect members before inviting them into the account area.
The member hub should be supported by clear privacy expectations, private file rules, useful sign-in errors, spam protection, and regular review.
- Privacy expectations
- Visitors should know what information is requested, why it is needed, and how to ask questions before sharing it.
- Access boundaries
- The member area should keep public resources, free resources, member materials, and private coaching records separate.
- File protection
- Coaching files and private resources should be available only to the people they are intended to serve.
- Sign-in errors
- Password or access problems should use helpful, neutral messages that do not expose private account status.
- Sensitive details
- Crisis, medical, legal, payment, and highly private coaching details should not be requested in general website forms.
- Spam protection
- Signup, workbook, contact, support, and password-help paths should be protected from abuse.
- Trusted domains
- Account emails, links, and redirects should use known Mike Jaja or approved service destinations.
- Regular review
- Member access, policy language, and support paths should be reviewed as offers and resources change.
Privacy proof
Member access should protect the right records.
Before invitations go out, the account experience should be checked from a public visitor, member, coaching client, and team-support perspective.
Profile privacy
Member profiles should be visible only to the member and the people responsible for support.
Resource access
Public, free, member, coaching, and private materials should have different visibility rules.
Coaching room
Projects, deliverables, updates, comments, invoices, and activity should stay inside the client relationship.
File downloads
Private files should never be shared through public links or open folders.
Team notes
Internal coaching notes and admin records should never appear in the member-facing experience.
Before account access opens
Invite members only when support is ready.
These items should be clear before account signup, uploads, coaching notes, invoices, or member-only content are enabled.
- Account invitations are shared only when member access applies
- Private resource access has been reviewed
- Support destinations and responsibilities are clear
- Privacy language matches the live account experience
- Crisis-support language is visible before coaching intake details are shared
Access review
Make member access a clear decision.
Before account invitations are sent, the team should know what is available, who supports it, and how private information is protected.
Account access
The member hub is shaped for private resources and client support.
When account invitations are available, members should see only the resources, coaching materials, files, invoices, comments, and activity that belong to their relationship with Mike.
Start with the free path while member access stays guided.
Visitors can use the workbook and public resources now. Member access should be shared when the relationship and support path make it useful.