A guided home for workbook access, replays, and coaching prep.

The member hub explains how free resources, member materials, and private coaching support fit together. Visitors can start with the workbook now, while account access is shared when it applies to the next step.

First stepFree starter kit
Member accessBy invitation
Private coachingClient-only
Mike Jaja guiding a faith-centered coaching conversation with study materials.

A member hub should still feel connected to Mike's coaching work.

The member page explains access rules, tiers, readiness checks, and privacy lanes without losing the coaching relationship at the center.

Membership supports the relationship, not a random paywall.

The member path should help people find the right resource, keep private coaching materials protected, and avoid asking for an account before it is useful.

  1. 01

    Start free

    Use the workbook and selected teachings to name the next faithful step.

  2. 02

    Choose fit

    Move toward a Clarity Call, book path, video topic, or speaking request when that is the right next step.

  3. 03

    Access resources

    Member resources should open only when they match the visitor's relationship and request.

  4. 04

    Support clients

    Private coaching materials should stay organized, protected, and connected to the coaching relationship.

availableFree

Free Starter

Workbook access, selected teachings, and faith-centered follow-up for visitors taking a first step.

  • Calling Clarity Workbook delivery
  • Selected video playlists by topic
  • Newsletter and teaching updates
  • Saved resource history when member access applies
View member access ->
privateBy fit

Coaching Client

Private client portal for coaching prep, session resources, milestones, invoices, files, and follow-up.

  • Private coaching prep room
  • Session resources and homework
  • Milestones and next steps
  • Invoices, terms, files, and support notes
View member access ->

Workbook Access

Workbook delivery, consent-aware follow-up, and saved progress when member access applies.

Coaching Prep

Private prep prompts, readiness notes, and upcoming-session next steps.

Member Videos

Curated teaching playlists, replays, transcript pages, and topic progress.

Deliverables

Session worksheets, reflection plans, PDF downloads, and client-ready files.

Invoices and Terms

External invoice links, signed terms, and payment status references.

Support

Restricted support paths for coaching and member questions without mixing crisis disclosures into general inboxes.

Start with the least private step that helps.

Public content can be browsed, free resources can be requested with consent, member resources can be opened when access applies, and coaching records should stay private.

Member accounts are not the first step for every visitor.

Most people should start with the workbook, videos, book, or Clarity Call. Account access belongs to members and coaching clients who need private materials.

Open member access ->

The access plan separates public resources, member materials, and private coaching records.

Member areas

The member experience organizes profiles, resources, coaching clients, deliverables, files, invoices, comments, and activity in separate areas.

ProfilesTiersSubscriptionsResourcesResource AccessEventsClientsPortal MembershipsProjectsDeliverablesFilesUpdatesInvoicesCommentsActivity Log

Process statuses

Shared status labels keep coaching deliverables and portal work consistent.

discoveryin progressreviewrevisionconfirmeddeliveredarchived

Keep every resource in the right privacy lane.

These boundaries match the member access model and keep growth resources from mixing with coaching intake or crisis support.

Public resources

Articles, videos, book pages, campaigns, and the workbook path can help visitors before they sign in.

Member access

Guided libraries, replays, prompts, and saved progress should be available only to the right members.

Coaching records

Prep notes, deliverables, files, invoices, and comments belong in a private coaching space.

Support boundaries

Member questions, coaching support, store support, crisis needs, and general contact should stay separated.

Protect members before inviting them into the account area.

The member hub should be supported by clear privacy expectations, private file rules, useful sign-in errors, spam protection, and regular review.

Privacy expectations
Visitors should know what information is requested, why it is needed, and how to ask questions before sharing it.
Access boundaries
The member area should keep public resources, free resources, member materials, and private coaching records separate.
File protection
Coaching files and private resources should be available only to the people they are intended to serve.
Sign-in errors
Password or access problems should use helpful, neutral messages that do not expose private account status.
Sensitive details
Crisis, medical, legal, payment, and highly private coaching details should not be requested in general website forms.
Spam protection
Signup, workbook, contact, support, and password-help paths should be protected from abuse.
Trusted domains
Account emails, links, and redirects should use known Mike Jaja or approved service destinations.
Regular review
Member access, policy language, and support paths should be reviewed as offers and resources change.

Member access should protect the right records.

Before invitations go out, the account experience should be checked from a public visitor, member, coaching client, and team-support perspective.

Profile privacy

Member profiles should be visible only to the member and the people responsible for support.

Resource access

Public, free, member, coaching, and private materials should have different visibility rules.

Coaching room

Projects, deliverables, updates, comments, invoices, and activity should stay inside the client relationship.

File downloads

Private files should never be shared through public links or open folders.

Team notes

Internal coaching notes and admin records should never appear in the member-facing experience.

Invite members only when support is ready.

These items should be clear before account signup, uploads, coaching notes, invoices, or member-only content are enabled.

Make member access a clear decision.

Before account invitations are sent, the team should know what is available, who supports it, and how private information is protected.

  1. 01

    Review

    Confirm that privacy, access, crisis language, and support expectations match the live member experience.

  2. 02

    Test

    Check sign-in, password help, protected resources, private files, and support messages before inviting members.

  3. 03

    Document

    Keep clear notes on any disabled feature, unanswered policy question, or manual support gap.

  4. 04

    Decide

    Open access only when the decision is clear and the support path is ready.

The member hub is shaped for private resources and client support.

When account invitations are available, members should see only the resources, coaching materials, files, invoices, comments, and activity that belong to their relationship with Mike.

Start with the free path while member access stays guided.

Visitors can use the workbook and public resources now. Member access should be shared when the relationship and support path make it useful.