Clear boundaries before anyone shares sensitive context.

This page gathers the site's trust rules in one place: what coaching can safely support, what claims need evidence, and where visitors should go when the need is outside coaching scope.

Mike Jaja teaching in a warm workshop setting with a microphone.

Trust starts before a visitor shares sensitive context.

Safety, proof, and data boundaries are easier to understand when they sit inside the same faith-centered platform visitors already recognize.

What the public site can say without overclaiming.

These commitments keep coaching, resources, book content, social traffic, and forms aligned with clear trust and safety boundaries.

Coaching scope

Coaching content is positioned for reflection, goals, accountability, faith-centered action, and next-step clarity.

Emergency boundary

The site does not accept emergency, crisis, medical, legal, or clinical disclosures through marketing forms, social DMs, or booking links.

Proof standard

Testimonials, credentials, event claims, ratings, and outcome language need source records and permission before being used as proof.

Data minimum

Forms should collect only the details needed to path the request and should avoid private histories unless a protected process is approved.

Do not publish unsupported authority claims.

Credential wording, testimonials, metrics, and sensitive promises should be specific, sourced, and permissioned before they appear as public proof.

Credential title

Confirm certification title, issuing organization, issue date, current status, and display wording before publishing credential claims.

Licensure language

Confirm any professional license and jurisdiction, or approve clear non-clinical provider wording if no license applies.

Counselor terminology

Define exactly how words like counselor, coach, mentor, and advisor may be used across pages and videos.

Screening and referral

Approve what belongs in coaching, what should be referred out, and who owns escalation when a request is outside scope.

Confidentiality limits

Publish plain-language privacy expectations without implying licensed clinical confidentiality or legal privilege.

Retention rules

Approve how long inquiry records, booking metadata, support messages, member records, and test submissions are kept.

Choose the right support path before submitting a message.

Visitors should not have to guess whether their request belongs in coaching, emergency support, licensed care, store support, or accessibility feedback.

Trust grows when evidence is specific and permissioned.

Mike's site can show public videos, book pages, shop pages, and creative work today. Outcome proof should use permissioned stories, source records, and clear context.

Do not turn marketing forms into private intake records.

Public forms should ask only for the context needed to respond. Detailed clinical, crisis, legal, medical, financial, payment, or private coaching narratives should stay out of general forms.

Keep proof useful without overstating outcomes.

No fabricated claims

Do not invent client outcomes, logos, speaking hosts, credentials, follower counts, or review language.

Permission trail

Before publishing a story, confirm name, quote, context, media rights, attribution, channel, and revocation rules.

Volatile metrics

Follower counts, subscribers, ratings, prices, inventory, and availability need date-stamped source checks before use.

Separate lanes

Creative portfolio proof, store proof, speaking proof, book proof, and coaching proof should not be blended into one broad claim.

The trust page connects to the pages that carry the details.

Use this page as the top-level trust center, then open the dedicated page for the exact policy, account, or support boundary.

Coaching vs. Therapy

Explains the support boundary and where non-coaching needs should go.

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Coaching Disclaimer

Keeps service limits visible near sensitive coaching language.

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Privacy

Names data categories, collection boundaries, sharing, retention, and visitor rights.

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Terms

Sets site use, third-party links, intellectual property, commerce, and service boundaries.

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Request Handling

Shows where workbook, booking, contact, store, speaking, creative, and accessibility requests belong.

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Account Plan

Explains how member resources and coaching-client data stay separated by access level.

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Public proof rule

Publish credentials, prices, case studies, testimonials, referrals, and intake promises only with exact wording, evidence, permissions, and a clear support path. The site should stay transparent about what is available now and what still needs confirmation.